Do your sales start with an appointment?
Instant Response Inbound Lead Qualification
Done-For-You
Never lose a hot prospect again. Secure qualified prospects for half the cost with your own 24/7 conversion-focused AI agent.
You'll wish you found us sooner.
For service businesses
1. who meet with prospects via...
Phone calls
Video calls
2. ...who want to...
Ensure no valuable lead gets missed
Have full transparency over every qualification conversation made
3. ...and who don't want to.
Waste their time on non-buyers
If making sales this month requires you or your team to respond to new enquiries in-person ....
...you’re Probably making less $$$ than you should
You could be banking MORE.
Find out how using our unique AI-driven 24/7 response method
How do we lift your meeting show & conversion rates?
The sales Psychology Secret behind Making Them Show
FACT: Your best clients hate wasting their time on search. But they won't wait to meet, let alone buy from you, unless...
.. you do these 4 Things:
1.
Immediately Respond
They need a solution to their problem. They don't want to risk waiting for a service provider who might not be able to solve it.
2.
Show Goal Understanding
3.
Match Goal To Solution
Helping them understand how your solution could help them achieve their goals, will give them confidence in you.
4.
Address Budget Fit
A Reliable Alternative To Hiring Sales Assistants & Appointment Setters
'Hiring and Hoping' Need No Longer Be Your Only Option
Our AI agents are programmed to deliver on these four objectives with full accountability every conversation.
You no longer need to recruit, train and hope for incredible staff to do this for you anymore.
Introducing...
A MANAGED SERVICE THAT BOLTS ONTO...
Wherever you generate leads & sales enquiries
We take the reigns on your sales enquiries from any source
Lead Form Ads
Tiktok Ads
Meta Ads
YouTube Ads
LinkedIn Ads
Directory Listings
Wherever you invite them to call you:
Google My Business
Yelp, Yellowpages
Web Forms
Wherever you invite them to enquire:
Website Forms
Email
Social Media Profiles
Print Media
When you invite them to register, scan or call via:
Shop QR Codes
Mailed Letters
Postcards
Business Cards
WE RESPOND TO YOUR PROSPECT ENQUIRIES AND...
Fill your calendar with Qualified Appointments, For you to Close
Here's how it works
1
Prospect makes an enquiry
2
Our AI Agent responds instantly via SMS
3
We match their needs with your services
4
We qualify them according to your criteria
5
We book them into your calendar
6
You only meet with qualified prospects
There is no comparison
AI Agents Convert, Outdated Chatbots Don't
There's a reason why no-one raves about Chatbots.
Chatbots
Frustrating & Slow-To-Set-Up
Rigid: Limited to scripted questions that fit a limited path.
Robotic: Cannot respond to prospect responses or tone.
Low IQ: Cannot analyse responses, make judgements. It just asks questions and records.
Low conversion: They underestimate the kinds of questions prospects have and compensate by waiting for customer support to intervene. Problem is it often takes hours to respond - which drives your prospects away.
AI Agents
Human-Like & Fast-To-Train
Flexible: No two conversations are the same. Each one is led by the prospect and guided by the Agent.
Human-like: Processes what the prospect says
intelligently and responds with relevant answers and measured reaction.High IQ: Analyses responses and adjusts style with emotional intelligence like only you or your best hire can.
High conversion: Your prospect will receive rapid and relevant responses leaving them instilled with confidence in your ability to meet their needs, setting you up for a smooth close.
Your marketing budget deserves respect
Get Transparency On Every Conversation
A turnkey transcription and report-based tracking system solution
Why not see how it works for yourself?
Meet Alice
Discover how AI-powered instant response could transform your lead qualification processes.
Eligibility criteria apply. Wait list may be in effect.
HOW WE MAKE THEM HUNGRY FOR YOUR SERVICES
Let Me Walk Your Through Your Prospect's Experience
EXAMPLE: Suppose you run a lead ad campaign on Facebook
1
You Run A Lead Form Ad
You present your offer in a post or video ad on Facebook.
2
Prospect Submits Their Details
They take interest in your offer and provide their name, email and phone number
3
Their Details Are Captured in our tracking system
We save your lead in your dedicated tracking system (CRM).
4
Your AI Agent (Alice) Texts A Greeting By SMS
She greets the prospect to help them with their enquiry.
5
She Listens To Their Needs
Over 2-way text messaging, Alice engages the prospect and understands the prospect's problems and needs. Using and mix of engaging open and closed questions, Alice establishes their needs, goals and problems.
6
She Proposes A Service Solution
She's trained to know what services you offer so she proposes an appropriate fit for exploration. Any details question she suggests a follow-up meeting with you to get closure.
7
She Works Out If They Qualify
Alice is trained on your qualification criteria, she may deduce that the prospects qualifies through the conversation. She may need to ask explicit questions to complete her assessment.
8
If They Do, She Offers A Booking
No doubt your prospects will want to talk specifics outside her training brief, Alice will connect to your live calendar to find available appointment slots pre-approved by you, and then offer a shortlist of options to proceed to the next step, just like you would in person.
9
Prospect Agrees On A Time
She works back and forth until a suitable time is reached.
10
She Sends A Calendar Invite
They take interest in your offer and provide their name, email and phone number
11
Alice Confirms Their Satisfaction
She invites any final questions and then seeks their confirmed satisfaction with the conversation.
12
She Sends You A Report
You receive a summary qualification report to prepare you for the meeting.
13
Together With Transcription You'll Be Prepared
You get full conversation transparency via your dedicated tracking CRM.
14
You Close Your Qualified Prospect
Using your summary report you come prepared to meet and close your next client.
TAKE BACK CONTROL
"After 2 weeks... they decided to up and vanish"
I was struggling to replace my part-timer who'd been with me for 3 years before she resigned :( The applicants from Seek didn't come close to what I'd become used to. I didn't have much of a budget so I tried out an experienced VA from the Philippines introduced to me by a local agency. After a 4-week training investment the VA decided to up and vanish ... um... yeah... I was NOT HAPPY! To make matters worse, I was running ads at the time so all the enquiries started piling up and were going stale fast. I then found PE and started a trial. Training was over in days not weeks. After filling out the forms and a Zoom call I had my Alice fully trained the Thursday after starting the trial. With the leads now being looked after like before I could get back to normal. Best decision ever!
- D. Williams
Forever Wedding Photography, NSW, Australia
Why not see how it works for yourself?
Meet Alice
Discover how AI-powered instant response could transform your lead qualification processes.
Eligibility criteria apply. Wait list may be in effect.
Pricing Plan Options
24/7 Automated Lead Qualification with all plans.
STILL GOT QUESTIONS? WE GOT YOU!
Frequently Asked Questions
Campaigns
What does it mean by a 'Campaign Set Up and Managed'?
How often can I change my campaign offer?
You can choose to keep or re-launch your campaign every period. Unless you have not used up all your alloted campaign set ups for the period, you cannot change your campaign offer after launching your campaign. But you can do so in the following period of your plan if you're on a subscription or you renew your plan.
Lead Generation Integrations
What is a Lead Generation Integration?
These are the lead generation sources that feed your lead qualification conversations. e.g. if you invite your prospects to call your mobile number, the mobile phone number would be one lead generation source. If you run a lead qualification ad on TikTok and Facebook, these would count as two lead generation sources.
Which sources can I use?
We currently offer the following sources: mobile phone number, email address, web forms, or a lead generation ad. We also accomodate any leads you may collect manually and enter into an online form we provide you.
Will you send SMS from my current mobile number?
No, you'll need to rent a separate mobile number from Twilio (on a month-to-month basis) to be specifically used in your lead qualification communications. We can guide you through this implementation. The number will be used for sending and receiving SMS and call re-direction purposes only.
What email address can I use?
We can use your existing email address or create an alias. We can help you decide which will deliver the most automated outcome that suits your preferences and also assist with configuration.
What webforms do you connect with?
We can work with any webform whether on Wordpress, Clickfunnels, Typeform, or similar. We'll ask about your tech stack in advance of any plan commencement to ensure compatibility.
Which ad platforms can you integrate with?
We work with lead ad providers including: Tiktok, Facebook/ Instagram/ Meta, X, LinkedIn, Pinterest, and Google. We may be able to connect to other ad platforms so long as they have a public REST API to receive lead data.
Service Experience
What is involved in a Campaign set-up?
We walk every new client through a process to understand their business and service range. Every campaign setup will involve laying out what information you wish the agent to know and also share with prospects as relevant when serving enquiries. We can train the agents based on documents you provide, relevant pages from your website as well as answers to questions we ask of you over a call. Once the information is prepared we'll run it by you to ensure your satisfaction with its completion before moving to testing. During the testing phase of campaign set-up we'll have you test out the agent and gather any feedback before finalising training and launching your agent.
Can I be involved in the lead qualification discussion?
Yes. There are sometimes instances where the interaction takes a highly unexpected turn in conversation (like a scenario that is very different to expectation). We have a function that flags these ambiguties that passes conversations to you or your nominee to carry on when necessary.
Do you follow-up parties that drop-out mid conversation?
Yes, we have in-built rule-based processes and options for keeping customer engaged in conversation. We'll go over these options with you during set-up.
What is Webchat-Based Conversation Integration?
For certain plans we offer a means of starting a conversation on SMS but continuing it on webchat. The speed of the response is the same as SMS however you can benefit from lower messaging charges when conversations are conducted via live chat.
Transparency
What does the prospect report include?
The purpose of the report to to prepare you for your sales meeting or if unqualified to provide reasons why. It includes details about the prospect collected at lead generation source, analysis and basis for qualification decisions, booking details if applicable and statistics on the conversation. It is generated at end of the qualification process being any of: a conversation closure confirmation, at the end of a follow-up sequence, when you intervene and close the prospect conversation, or if a prospects email or mobile are deemed invalid by our external authentication services.
Where is the report and transcription sent after each qualifcation conversation?
A contact and opportunity record is created in your tracking system app. The opportunity record will have attached to it all the contact detail as well as the transcript report and prospect report.
Tracking System
How it training delivered?
We use a mix of in-person, documented SOP and on-demand video training.
On what phones can I use the mobile app?
Android and iOS.
Can I assign access to the app to members of my team?
Yes.
Conversation Credits
What is a Qualification Conversation?
A Qualification Conversation is a conversation between a prospect you supply details for via one of your lead generation sources and our AI agent.
Am I charged for qualifed leads only?
No, you'll consume a Qualification Conversation credit for every prospect who submits their details or contacts you via your nominated lead generation sources to us. This is regardless of their qualification or conversation process objective outcome.
When do Qualification Conversation credits expire?
It depends on your plan, but if your plan indicates '90 days', that means you're plan credits will expire 90 days after being allocated to your account. Credits are allocated at the start of your pre-paid period. If you are on subscription, even if you cancel your plan your credits will be available to you until they expire.
Can I set up my campaign before I make payment?
No, after payment. We will provide you with calendar dates to work together on your campaign set-up before you pull the trigger. Once you start pay and start a plan with us, we can secure your set up dates and get to work.
3rd Party Charges
Am I charged for inbound and outbound messages?
Yes, on both. The rates are determined by Twilio and are charged to your account directly by Twilio at cost. You'll need to create an account with Twilio in order to enable this service. The pricing fees are available here.
How can I reduce the number of SMS messages sent?
You can opt for a higher plan and instruct us to offer prospects a continuation of conversation over web chat via a dedicated live web chat page we provide.
Ordering
How do I order?
Click the button on this page, speak to Alice yourself and if you qualify we'll offer you a meeting to discuss your campaign objectives and recommend a plan to suit your needs.
How can I test the quality of conversations before buying?
Speak to Alice yourself as part of our qualification process. If you are satisfied with the experience and you can envisage providing your prospects with a similar one, then the only lowest commitment option would our Starter Plan (though this does require payment to start).
What payment options do you accept?
We use Stripe so all major credit cards are accepted as well as ACH/ direct debit. Our prices are quoted in AUD.
How much are payment surcharges?
Card payments have higher surcharges that direct bank account debit. We can discuss these options included eligibility directly.
Eligibility
Which countries do you offer this service to?
We're based in Australia but we serve clients in NZ, US, Canada, Singapore, and other English speaking countries. Please note our business hours are generally 9-5pm, M-F. Exceptions can be made for international customers outside of Australia based on prior arrangement.
Can you conduct conversations using translation integration too?
No, we can only assure quality in English so we do not provide non-English support.
Do I need a CRM to use this service?
No, it's not necessary. Our tracking app doubles as a CRM so you might benefit from that.
Do you have an affiliate program?
Yes, but by approval only. If you're a marketing or lead generation agency and wish to offer our service to customers, please get in touch.
Do you support international SMS?
We integrate with Twilio for our SMS services. They support international SMS but we do not recommend using international phone numbers as it can negatively impact your conversion rates. You should look to rent an in-country phone number where applicable. We can discuss how this would work directly.
Why not see how it works for yourself?
Meet Alice
Discover how AI-powered instant response could transform your lead qualification processes.
Eligibility criteria apply. Wait list may be in effect.
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